Email: info@nepalglorytrek.com

+977-9843672056 (Available 24/7)

VAT No. 601227956   Regd. No. 114358/070/071

Term & Condition


Nepal Glory Treks Pvt. Ltd. or NGT is a trustworthy government registered trekking company in Nepal. We are continuously striving to provide the best quality service to our valued customers. Your satisfaction and happiness is our priority!

Your trip with NGT is safe guaranteed. Please, kindly go through our terms and conditions carefully before booking your trip with us. 

 

General Booking Conditions

For Nepal, Tibet, Bhutan and Indonesia Tours

We require a photocopy of your valid passport and deposit 20% of trip cost total amount. The deposit amount is nonrefundable. Remaining amount can be paid to the office counter after arrival to Nepal Glory Treks. Please be informed that full payment is compulsory before departure to any trip. For your last hour reservation, which usually is a week before the trip, you are required to pay full amount as an advance.

In case of Bhutan, Tibet and Indonesia tours, you need to pay the balance amount 20 days prior to your departure date if you intend to fly to those countries directly. We reserve our right to cancel your trip if you could not make your payment within our stipulated time.

Last minute booking

We even accept last minute booking. You can book a trip to Nepal 7 days prior to the trip departure dates. Last minute booking may not acceptable in case of Bhutan or Tibet trip.

 

Payment Method:

You can make your payment to our following bank. You could contact us for your other payment preference.

SWIFT/ Wire Transfer

Pay to: Nepal Glory Treks Pvt. Ltd.

Current A/c: 0570010121917

Paying Bank: Mega Bank Nepal Ltd.

Account type: Foreign currency (USD)

Branch: Thamel

Street address: Bhagwati Marg, Thamel, Kathmandu, Nepal

Swift Code: MBNLNPKA

Note: Bank service charges related to submitting a deposit are the responsibility of the client.

 

Unforeseen Circumstances and Change of Itinerary:

Without prior notice, NGT can make changes to any travel plans. Adjustments to travel plans and certain prices can be made due to unavoidable conditions such as weather condition, landslides and other natural disasters, political disturbances, roadblocks and accidents, sudden illnesses and health conditions of customers etc. Clients can also modify the program according to their interests if possible, but the additional costs incurred must be borne by the Clients. Nepal Glory Treks can cancel trips due to unfavorable climate, natural disasters, political conflicts, extreme weather etc. In case this happened NGT will be happy to direct you to a similar alternative trip. You can also postpone it but the postponed, but trip must take place within a year from the date that was postponed. So even if your trip is not what you choose before, your trip will still be full of beautiful memories and your money will not be in vain.

Passport and Visas Requirements:

All clients must own a legal passport with validity of at least 6 months from the return date. Nepalese visa is issued by Nepalese Consulate in your country or upon arrival in Kathmandu Airport. Nepalese visa with 15 and 30 days’ validity costs USD 25 and USD 40 respectively.

Price Alterations:

If it cannot be avoided, we have the right to readjust prices in various circumstances such as sudden changes in some external aspects such as exchange rates, increases in domestic flight fares, changes in government policies, etc.

Travel and Medical Insurance:

We highly recommend a comprehensive travel insurance package to all our clients. The insurance must cover all the medical expense, personal accident, emergency evacuation, and trip cancellation, loss of gears and natural calamity, theft of or damage to baggage and personal effects etc.

Flight Delay/Cancellation:

Flight Delays or cancellations often occur during bad weather conditions in remote areas, particularly in Everest region, Annapurna, Dolpo, Simikot, and Jumla areas etc. Therefore, it is advisable to carry some extra money to buy food and accommodation in case of a delay. Therefore, please plan properly. NGT cannot be held responsible for any additional expenses. But NGT is always aware of possible weather conditions, we will do our best for your flight on time.

Your Personal Belongings:

We always strive to ensure safety and security throughout your trip. But sometimes unwanted events could be happened if you are not careful of your personal belongings. We cannot be held responsible for damage or loss of your personal properties.

.During the Tour:

The universal legal provisions in various countries also apply in Nepal equally. We will always try to provide important information that you need to know while in Nepal. But in case you commit an unlawful act during your tour and you are compelled to leave Nepal immediately, NGT is not responsible for any kind of refunds.

Incomplete Tour:

We are not liable for any refunds in case of any incomplete tour, trek or expedition whatever the reason from customer’s side.

Cancellation & Amendment Policy:  

Group tours & activities:

  • Cancellations received greater than 7 days prior to tour commencement are fully refundable.
  • Cancellations received within 7 days of tour commencement are nonrefundable.
  • Amendment requests are subject to availability and price changes.
  • Cancellation tours may be subject to and administrative fee up to 20%.

Private tours & activities:

  • Cancellations received greater than 10 days prior to tour commencement are fully refundable.
  • Cancellations received within 10 days of tour commencement are nonrefundable.
  • All amendments made to private tours may be subject to an administrative fee up to 20%.

Voluntarily/Optional:

If you willing to do a kind of traveling with sharing, we will be happy to help you do it. Gift in the form of school supplies such as pens, notebooks, colored pencils, tumbler, etc. can be hand over to our company when you arrive in Kathmandu. We will arrange them to be distributed through our appropriate channel.

Risk & Liabilities:

We are committed to providing the best services which will give you a once in a life time journey. We perform our duties honestly & seriously to make your journey very smooth and pleasant. However, the entire programs in Nepal are conducted strictly under the rules and regulation of their own policies. Nepal Glory Treks Pvt. Ltd. shall not be responsible for any changes in itinerary due to unavoidable circumstance such as government restriction, land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident, any extra cost incurring there of shall be borne by the clients on the spot.

Please, kindly attention that our terms and conditions are applicable only if you book your trip with us directly. If you book your trip with us through any agents or third party, you shall be liable to their terms and conditions.